Terms and conditions

Terms and Conditions – vpsmix.com
The terms and conditions of use of the service of web hosting provided by vpsmix.com

According to the requirements of Law no. 677/2001 for the protection of individuals with regard to the processing of personal data and the free movement of such data, modified and completed, the VPS MIX HOSTING has the obligation to manage safely and only for specified purposes the personal data which you offer the clients. The convention on the “Terms and conditions of use of the service of hosting web pages”, sets the conditions in which any person may visit or access the site vpsmix.com times can use in any way the service of hosting or domain registration and has the value of a convention concluded between the VPS MIX HOSTING (referred to as the “supplier”), in his capacity as owner and administrator of the website www.vpsmix.com and by the supplier of the service and any person visiting or accessing the site or who wishes to use in any way or use the actual our services (hereinafter “user or client”). The purpose of data collection is: provision of services according to supply current, as well as the registration of web domains on behalf of the clients and according to orders.
Any person has the right to oppose, free of charge and without any justification, to the processing of his personal data for direct marketing purposes. According to the Law no. 677/2001, you benefit of the right of access, of intervention on data, the right not to be subjected to an individual decision and the right to address to justice. Also, you have the right to oppose the processing of your personal data and to request deletion of data. To exercise these rights, you can address a written, dated and signed, to [email protected] . Also, you have the right to address to justice. According to the legislation of Romania, minors may not conclude commercial contracts and no data their their personal are not processed without the parents ‘ consent. Non-acceptance of this convention or of any of the provisions of this attract the person obliged to immediately stop accessing the site or using in any way the service, and the accessing or visiting the site, opening an account at vpsmix.com or use in any manner of the service constitutes an acceptance in full of the convention and of any provisions thereof, including any subsequent amendments that may be carried out without restriction by the provider, without requiring any other formality.

1. Content policy
It is forbidden to publish on the servers of the provider of the content or references (links) to such content that: – infringe or prejudice in any way the intellectual property rights of other persons or other rights;
have content obscene or pornographic or violent nature;
they were content to be defamatory or libelous;
they were content with racist or discriminatory;
– contain viruses, malware, phishing or similar;
– contain pirated software or for those who pirate software or any practice similar activities.
It is also forbidden to use our servers exclusively as a storage medium (exp. movies, mp3, photos, etc.).

2. The scriptures prohibited:
– Scripts for the proxy, anonimizator, etc.
– Scripts for IRC
– Scripts top sites
– Scripts for online games (excluded games in flash)
– Mail bomber, mass mail or any script sent emails unsecured
– Torrent tracker
– Chat room sites that consume excessive resources and chats WAP
– PhpShell or similar scriptures for the execution of orders.
Any attempt to bring harm to the servers or customers is strictly forbidden. Any activity that affects the proper functioning of the server of the shared hosting (examples include, but are not limited to: CPU load than normal, mass mailing, queries SQL very frequent and/or duration) will be considered abuse and will be appreciated as an attempt of harm to other clients attaching firmly. The maximum accepted for sites is 5 % CPU , 5% MEM and 1.5% MYSQL and processes can consume a maximum of 10% CPU consumption higher can be considered abuse of the server.

3. E-mail
Sending unsolicited commercial email (SPAM) to promote any site / service / product using our servers is not allowed and will result in the suspension or cancellation of customer’s hosting account without refund.
Sending messages for commercial purposes (email marketing) is not permitted on accounts Shared Hosting. These activities are only permitted from accounts Business Hosting.
Each hosting account is limited, so do not allow sending to more than 100-300 emails in a span of 60 minutes. This policy (restriction) is necessary to protect the quality hosting service. Sending mass e-mails to determine the consumption in excess of the resources of a server, this having a negative impact on the quality of services received by clients. The first violation of this policy will result in immediate suspension of hosting account.

4. The use of resources
All accounts are monitored to track the consumption of resources on the server. If an account is using a very large amount of server resources we will contact the customer to discuss about it. In the event that an account is using a large amount of resources ( memory, processor), your account may be suspended or script disabled without notice to maintain the smooth running of the server.
Customers can request the improvement of the package or increase the temporary resources allocated to it. Are the responsibility of the customer to contact us in advance to request augmentation of resources so as to avoid account suspension.
Hosting packages that offer unmetered traffic can’t host files with a size greater than 500 MB, can’t be used for streaming services, radio, video, file sharing, image sharing, services, free hosting, WordPress MU. Hosting packages with resources of space, traffic, or unmetered domains are for your use in the resources of the server CPU, MEM, disk; allowed the accounts of gaduire shared, and in the limit of the band of 20 Mb/s.
Through the use of the system CloudLinux accounts of shared hosting are limited to a certain level of resources such as : 20 simultaneous processes, 256MB RAM and 20% CPU for the process made by the website. These limits can vary depending on the hosting package used depending on the level of resources for which it is recommended.
Customers who depsesesc the level of consumption for a period of more than a few days will be announced by the technical department in order to optimize the website or to transition to a plan compatible with the level of consumption carried out. Hosting accounts from a reseller account included a consumption of a maximum of 25% CPU and 300MB RAM; exceeding this level require the payment of an upgrade for higher consumption of CPU or memory.

5. The responsibility of the customer
The client is responsible for updating contact information in their billing control panel, when it is necessary. We can not be held responsible for the confusion in the communication as a direct result of missing the customer to update their details.
The client is responsible for maintaining the in terms of security of your username, passwords and other sensitive information.

6. Limited liability
We can not be responsible for damage caused by our servers unavailable, for any reason that causes this. This includes damages arising from damage to or loss of data. The client agrees to indemnify and consider us innocent in connection with any claims, damages, including, without limitation, damages caused to third parties arising as a consequence of the use of the service which damages our client.
The user declares that he understands and accepts that in any situations in which the user will request damages of any kind to the provider, the total amount of damages requested by the user for any reason and which could be paid by the supplier will not be able to surpass in any manner and in any case the total amount of charges (taxes) paid by the user to the supplier.

7. Backup
Backups for hosting services shared and reseller are made weekly by us both to files, email boxes and database on an external server and are kept for a minimum of 5 days. However, we do not offer any guarantee for the integrity of the backups. We advise all clients to download their own backups from the control panel, from the option Backup. Clients of VPS and Dedicated Servers do not benefit from the free backup unless the offer is included this, and in this case you need to make sure periodically that the backup service works correctly on the server being administered.
The provider is not responsible in any way for loss of information hosted as a result of user’s actions or due to existing errors in applications that are not associated with the service. As an example, the control panel is not associated with the service and is not provided by the supplier, being developed and offered by Cpanel.net.

8. Guarantee uptime
The service offered by vpsmix.com average uptime guarantee of the servers of 99.9%.
There are exceptions to the following:
– Situations of force majeure in which we can not have any influence such as: wars, natural disasters, unavailability / interruption of communications, fire, viruses, hackers, failure correct of a software provided by another source ( free scripts, software, e-commerce or a processor of online payments), flood, earthquake, embargoes, actions of legal authorities.
– maintenance works announced or in critical situations, upgrades of servers.
– the domain name system (DNS), problems that can not be controlled vpsmix.com
– customer access problems with FTP, POP, IMAP, or SMTP.

9. Programs running in the Background
We do not allow the use of programs that runs continuously in the background. Allow programs to operate in the background as an extension of the website of the client, but don’t allow the use of programs specifically designed to work in the background.

10. Cron Jobs
We do not allow the running of scripts via cronjobs set at intervals of less than 15 minutes.

11. CGI scripts
CGI scripts can be used by our clients as a part included in the services, but any CGI script specifically developed to adversely affect server performance or network integrity may be shut down without notice.

12. Chat Room
We do not allow the use of Chat rooms to each client on our servers due to special requirements of these programs.

13. Installation of additional services
If the script that you want to use other software programs require activation on the server, vpsmix.com it is not required to install those programs, unless they consider that their activation would adversely affect the stability or security of the server. In this go and change some parameters of the software used on the servers.
Any request for account upgrade ( space / traffic / other package ) is made by email or support ticket at least 24 hours before the change. We assume no liability if you upgrade your account and end the traffic of the web site or the space. The client can always check the resources allocated in the control panel – Cpanel.

14. Notices and announcements
vpsmix.com reserves the right to send you notifications regarding services offered as well as ads from some third parties, when they can be for the benefit of users.

15. Payment terms and billing
The client agrees to pay for our services in advance compared with the period of time in which they are provided. All pro-forma invoices will be sent by email and a version printed will be put at client’s disposal in the control panel. Customers must pay the bill in advance at the beginning of each pay period, within 5 business days from the date of issue of the invoice.
Customers who want the closure of a hosting account or any service achizionta must send a notification by email or fax at least 5 days before the due date, otherwise the invoice issued will be paid for a minimum of one month. Prices shown in Euros are calculated in RON at the BNR + 2 % from the date of the order, according to the legislation all invoices and payments are processed in the ROLE. For each day of delay in payment after the date scandenta for pro forma invoices for the extension of the hosting packages are charged a penalty of 0.5% / day.
In the event you exceed the 30 days of nonpayment and the account is deleted from the server, the client may request reinstatement of the site from an older backup; if this will be possible we will charge an amount of 25 Euros, only if he has successfully completed recovery of the site.

16. Account suspension for non-payment of services
The accounts of users who have not paid the charges for the provision of the service within 5 days of the issuance by the supplier of the pro-forma invoice will be suspended until payment confirmation or until the date of payment, according to the provisions above. Reactivation of accounts will be made only after payment confirmation.
The supplier will be able to reopen closed accounts for unpaid charges only after full payment of all amounts due by the user.
In the case in which the field is suspended or deleted for non-payment or for the waiver services vpsmix.com will redirect the domain to a page parked by the administrator of the domain will change the dns servers.

17. Changes
We reserve the right to make additions, cancellations or changes in Terms and Conditions, our hosting packages, prices and website at any time, the information is done through the website or customer control panels.

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