Got questions? We have answers.

  • Questions about VPSMix and services offered
  • General Web

How long does it take to activate a VPS?

The activation takes place in just a few moments after the registration of the payment. Once activated, you will receive an email which will contain all the data necessary for the administration of VPS.


I bought a VPS, now what do I do?

The simple answer would be: Install the operating system, services required for your site to work, you do the application’s configurations and ready. If you don’t know the details of these steps, it is very likely to be bought VPS for nothing. We can help you punctually as far as time allows, but recognize that it is impossible to take the promise that we can offer training a user rookie from zero to the level at which it has an application installed, optimized and secure. For each one of us could take weeks or months.


How many domains can I host on VPS server?

As many as you want. The limits are those imposed by the hardware resources and assigned space. You can host a domain, 1000 or 100,000, If you fit into the hardware resources.


Do you backup the VPS ?

Yes. But due to some limitations of the nature of the technique of virtualization solutions, VPS platform KVM benefits from daily backup without retention and point-in-time-recovery. Platform OpenVZ allows us to offer a backup solution professional.


Does not work for me VPS, what do I do?

Before you can open a support ticket, try to gather as many details as possible, which will help us to give you an answer as quickly as possible. If you notice a problem with it, if the page does not load, it is very likely to be a problem between your PC and our network and it doesn’t mean that your VPS is not functional, but it is the case to open a ticket to be able to investigate.


1. What is a domain?
A: A domain is a unique name that will identify you on the internet. Each domain name is actually a set of numbers, called IP addresses. For example, the IP address of VPSMix is . You can enter in the address bar of your browser or this IP address, or . Any of these will take you to our website. The field represents you on the internet, just like a visiting card. You can choose a name that represents your business, your name or anything else which may be retained and associated with your easy.

2. What are your email accounts POP3 and IMAP?
R: POP3 (Post Office Protocol version 3) and IMAP ( Internet Message Access Protocol) are methods used by your computer to access e-mail messages on a server.
E-mail accounts provided by VPSMix are compatible with POP3 and IMAP.

3. What is Webmail?
A: Webmail is a method of accessing the box your e-mail anywhere and anytime. You don’t have to install additional software. All you have to do is visit using your browser address and enter the address of your e-mail address and password.

4. What is the e-mail forwarding/aliases?
R: With e-mail forwarding, you can forward the received messages on the address of your domain to a specified e-mail external. For example, if you have the address [email protected] you can activate e-mail forwarding to [email protected] and the e-mails that are received on the first address arrive in your account from Yahoo automatically.

5. What is an auto responder?
R: it Is an option that allows you to generate personalized answers every time when you receive an e-mail message. If you are on holiday/vacation, you are not available or you want to notify your customers that you received their message, you can customize and activate an auto-responder to box of your e-mail.

6. What is an account catch-all?
R: With the function of the catch-all, all the messages sent to a specified e-mail incorrectly written or nonexistent are redirected to an account catch-all, instead of being returned as non-communicable. E-mail will always reach you, even if they have the wrong address.

7. What is MySQL?
R: MySQL is a DBMS System (Database Management) relational, open-source software, which relies on SQL for processing the data from the database. MySQL make available APIS (Application Programming Interface) for the languages C, C++, Java, Perl, PHP and Python. MySQL is used in particular for web applications and embedded.

8. What is PHP?
R: PHP (Preprocessor Hypertext) is a programming language used to create dynamic web pages. PHP is available for all hosting packages VPSMix.

9. What is Perl?
R: Practical Extraction and Report Language (Perl) is a programming language used for processing text, being one of the most popular programming languages for CGI.
Perl is an interpreted language, which makes it easy to use in writing programs.
The path to the interpreter Perl is #!/usr/bin/perl

10. What is phpMyAdmin?
A: phpMyAdmin is a tool written in PHP with the aim to administer the MySQL databases on the web. Can create/delete/modify tables, add/delete/modify fields, run SQL queries, manage privileges, export data into various forms and is available in 47 languages. phpMyAdmin is available for all hosting packages VPSMix.

11. What is a subdomain?
R: subdomains allow you to divide the content of your website into several sections, using a prefix to your field. Each subdomain is created in the account of the main domain and it works like a website.

12. What is DNS?
A: DNS (Domain Name Server) is used for mapping domain names into IP address and vice versa. DNS servers keep the central list of domain names/IP addresses.

13. What is traffic/bandwidth/data transfer?
R: Traffic, bandwidth, data transfer refers to the amount of information transmitted from and to your site for your visitors. The factors that influence the use of traffic are:
1. The traffic we receive ( visitors to your site)
2. The size of the site
3. The type of files offered on the site.
For example, if your site has 1 MB including pages and images, and 100 people visit your site, accessing all the pages, the traffic generated will be about 100 MB.

14. What is FTP access?
A: FTP (File Transfer Protocol) is used for the transmission efficiency of data from one computer to another. You can use FTP to upload or move files from your computer to the server on which is hosted your website.
FTP access is available for all hosting accounts VPSMix.

15. What is a Server Managed?
R: the Servers managed are the ideal option for professionals who want the ease of use of a package of shared hosting but need the power and space of a dedicated server.
Team VPSMix is in charge of managing, monitoring and maintenance of the server, so you have more time to focus on your business.

16. What is a Dedicated Server?
R: A dedicated server is a computer with the following features:
1. You are the only user, you no longer have to share space and processing power with
other users.
2. You can log on to the server as “root” (administrator), with all rights
access on the server.
3. Your server can only be accessed from the network. You can not work directly, using
a monitor and a keyboard.
Dedicated servers are hosted in the data Center and preinstalled with Debian Linux.
VPSMix will not make any administration of the server yourself, but just maintenance and physical repairs. You are responsible for security, back-ups and configuration.
Dedicated servers offers the flexibility to run any applications and/or services: you can host websites, run a game server or adapt the system configuration to be customized to your needs.

C. Questions about the e-mail addresses

1. What kind of email accounts offers VPSMix?
A: For shared hosting packages, VPSMix offers email accounts IMAP/POP3 and webmail access. The size of the mailboxes of e-mail must not exceed the total space offered by the hosting package chosen.

2. What is POP3?
R: POP3 (Post Office Protocol version 3) is a server that keeps the messages in your e-mail. When you send an e-mail, it is kept on a server (POP3) until you read the message using an email client (Outlook, Eudora, Thunderbird).

3. What information do I need to configure a client e-mail POP3?
R: You need the following information:
For example, in Outlook Express:
Server Type: POP3
Incoming Server: mail.field.en
Outgoing Server: mail.field.en

Account name/username: [email protected]
Password: your password
Note: to be able To send e-mails via your server mail.field.en you must check
“Outgoing server requires authentication”.

4. What information do I need to configure a client e-mail IMAP?
R: You need the following information:
For example, in Outlook Express:
Server Type: IMAP
Incoming Server: mail.field.en
Outgoing Server: mail.field.en

Account name/username: [email protected]
Password: your password
Note: to be able To send e-mails via your server mail.field.en you must check
“Outgoing server requires authentication”.

D. Questions related to the web login, FTP

1. What is FTP?
A: FTP (File Transfer Protocol) is a method of transfer of files quick and efficient. We recommend FileZilla as a FTP client.

2. Which of the hosting packages support FTP access?
A: All hosting packages support FTP access. The number of accounts is differentiated

3. How do I transfer files to my space hosting?
R: there Are several methods to transfer the files to the space of your hosting.
You need:
1. domain name
2. the name of the FTP user
3. FTP password

4. How do I change the permissions of a file/directory using FTP?
R: it Depends on the client your FTP. In normal mode, right click on the file/directory and you can change the permissions.

5. What is the quota?
R: Quota allows you to view the details in connection with the storage space, number of files included in your package hosting. The size of the storage space depends on the hosting package choice.

E. Questions related to programming languages and databases

1. What is PHP?
R: it is an interpreted programming language that allows the generation of websites the dynamic. PHP is the acronym for “Preprocessor Hypertext”. PHP is directly integrated in the source code of the page. On our servers we have installed PHP 5.x. PHP is available on all hosting packages VPSMix.

2. How do I check the settings of PHP?
R: All you need to do is to create a file check_settings.php to include:

Run this file, for example

3. What is SSI?

Anonymous VPS and Dedicated Servers - Europe & USA © 2017-2021 . All rights reserved.

Click Me
We are Offline
We are Offline ×

Are you sure you want to quit ?

Yes No

Please wait..
Thank you for contacting us, We will be in touch shortly.
We are currently unavailable, but you can leave a message with us. We will respond as soon as possible.
Field cannot be empty.
Field cannot be empty.
Field cannot be empty.

Thank you for chatting with us !

Chat Again
Articles - News